NetworX I.T. Refurbished laptops, desktops, upgrades, and one live auction at a time.

066 377 7475 Bluff, Durban

Privacy Policy

This policy explains what information NetworX I.T. collects, why it is collected, how it is used, and what rights customers have in relation to their information.

Information we collect

  • Name, email address, phone number, billing or delivery details, and account credentials.
  • Bidding activity, order history, payment references, and customer support messages.
  • Technical information such as IP address, browser type, device type, and session information where needed for site security and performance.

How information is used

  • To create and manage accounts, process orders, administer auctions, and send service-related notices.
  • To verify payments, reduce fraud, enforce auction rules, and manage collection or delivery arrangements.
  • To improve the website, resolve disputes, maintain records, and comply with legal obligations.

Sharing and third parties

  • Payment information may be processed through approved service providers such as Yoco or other payment partners used by the business.
  • Courier, delivery, hosting, email, analytics, and security providers may process limited information strictly for operational purposes.
  • Information may be disclosed where required by law, court order, regulator request, fraud investigation, or legitimate business protection.

Retention and security

  • NetworX I.T. keeps records for as long as reasonably necessary for orders, warranties, compliance, dispute handling, and fraud prevention.
  • Reasonable technical and organisational safeguards are used to protect stored personal information against loss, misuse, unauthorised access, or unlawful disclosure.
  • No internet-based system is completely risk-free, but reasonable efforts are taken to secure the platform and limit unnecessary exposure.

Your rights

  • You may request access to personal information held about you, request correction of inaccurate information, or request deletion where the business is permitted to do so.
  • You may object to certain forms of processing or withdraw consent where consent is the legal basis for processing.
  • Some requests may be limited where the business must retain records for legal, contractual, fraud-prevention, or accounting reasons.